Privacy and Security
We appreciate the trust you place in EcoDallas and we are committed to
respecting your privacy and the security of your personal information. We always
welcome your questions and feedback. For privacy-related issues,
Customer Care Division at 214 642 2488.
Information We Collect
We may collect information (including name, address, telephone number, email address and,
when necessary, credit card information) when you:
* Place an order
* Return an item or make an exchange
* Inquire about our services
* Request samples
* Participate in a marketing survey, promotion or event
We maintain the data that you provide us, along with a record of your
purchases, in a secure database.
Please be sure to provide us your exact name and address, so that we can be
sure to identify you correctly. Because mailings are planned in advance, it may
take several weeks for your request to become effective. If, due to human error,
you continue to receive unwanted communications, please contact us again and
we will make every effort to correct the situation.
How We Use Email
When you provide us your email address, we may send you emails necessary to
process your order or respond to a request.
It is our intent to send you promotional email only if you have agreed to receive it.
Updating or Reviewing your Information
To update your customer information (name, address, telephone number, or email address),
please contact us at the address above. To protect your privacy,
we will need to validate your identity before you update or review your information.